With the help of this course, you’ll come to understand the basic concepts behind outsourcing and governance—two essential facets of business management. Don’t leave this sort of thing to chance; get confident, pass your exam, and get ready for success!

COURSE OVERVIEW
The current trend in outsourcing IT services has changed the management context for providing the business with the IT services it needs, against best prices and conditions. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers.

Best practice shows that implementing and operating a Sourcing Governance Function will require staff awareness and understanding of the key principles and concepts of outsourcing and sourcing governance. For the customer-supplier relationship to be really successful such an awareness and understanding is needed in both the business organization and in the organization of the service provider(s).

MAIN OBJECTIVES
The Sourcing Governance Foundation course is designed to provide basic knowledge of what the main concepts of Outsourcing and Demand Supply Governance are and how they can be applied. Successful candidates will be prepared to take the exam.

COURSE APPROACH
Participants will learn the basic concepts of Outsourcing and Governance. An interactive approach is used combining lecture, discussion and our best practice frameworks and real life examples to prepare participants for the optional exam.

COURSE OUTLINE
Day 1
• Introduction to Outsourcing and Governance, Sourcing Strategy, Scoping the outsourcing opportunity, Selection of providers and Due Diligence, Contracting the services.
Day 2
• Transition, Demand Supply Governance, Implementing a Demand Supply Organization, feedback session and exam.

WHO SHOULD ATTEND
Professionals at both clients and providers in the IT industry who have little experience in outsourcing and who want to get a kick-start on this topic.